How IRIS Enterprise Software helped Lighthouse, Poole's centre
for the Arts, lift the curtain on its own success.
Dorset is well known for its beautiful coastline, however many
people may not know that Poole, one of its largest towns, is also
home to the largest arts centre outside London. With the help of an
external facelift and an internal systems boost from IRIS
Enterpise Software, Lighthouse, formerly known as Poole Arts
Centre, is growing into a force to be reckoned with in the
performing arts field.
Lighthouse provides the town of Poole in Dorset
with a theatre, concert hall, studio, gallery, cinema and
conference facilities. A charitable trust established in 1978, it
has recently undergone an £8.5m refurbishment and re-branding
project to bring the centre into the 21st Century.
Lighthouse hosts over 2,000 performances a year, ranging from
cinema showings to plays and musicals, which attract audiences of
all ages from across the county. It employs 50 full-time and 50
part-time staff. To coincide with the transformation of the
centre itself, the internal processes were overhauled and new
systems were required to facilitate growth. One of the tasks was to
replace the old accounting software that was no longer able to cope
with the demands of the rejuvenated Lighthouse.
Graham Wilkin, head of finance at Lighthouse comments "We were
prompted to look for a new finance solution because the licences on
our existing software from Sage was within months of
expiring.
However, due to the changing requirements of the centre,
modernisation of our accounting practices and the need to
streamline our systems, the Sage system was also no longer meeting
our needs. We wanted to replace it with a more suitable solution
that could grow with the Centre and help us adapt by being
flexible."
"We wanted to ensure that our accounting system gave everybody
involved in the running of Lighthouse a clear and concise view of
its financial affairs, from the board to the accounts clerks. It
was important that we made sure that any new system could cope with
the complexity of the Centre's financial processes."
Each one of the 2,000 performances per year at Lighthouse is
an individual job for the finance team. Costing functionality is
vital to the accounting staff when it comes to ensuring that each
department runs smoothly and to budget. With this in mind, Graham
looked at a number of mid range suppliers including Exchequer
from IRIS Enterprise Software.
Graham Wilkin commented: "Exchequer satisfied our criteria in
terms of features and functionality more than the other products we
looked at. Job costing was a very time-consuming process using the
old Sage product and took an enormous amount of administration time
within the team. Exchequer had the ability to streamline this
process and we knew we could trust it to adapt with us as our needs
grew. Once we decided to migrate to Exchequer, it was only three
months before the new system was up-and-running. IRIS
Enterprise Software's training and helpdesk facilities have been
fantastic. Our team of finance staff, including the accountant,
clerks and myself, holds eight licences in total."
In terms of how Exchequer has improved the finance team and
how my team adds value to Lighthouse, the change has been
remarkable and implementing the service has paid dividends. It has
totally altered the way we work, and turned our systems into a
business tool rather than just a run-of-the-mill accounting
system.
The biggest change and cost saving has come from the fact that
we have been able to reduce our administrative headcount by 20% due
to the fact that Exchequer provides automated functions which were
performed manually with the help of the old Sage system.
All accounting tasks have been speeded up with Exchequer. The
process of a transaction from start to finish is now far more
transparent, which increases visibility for all, including senior
executives who need to have a grasp of the finances of the centre.
Information flow has been improved, especially to third parties.
The invoicing process is now a simple task," Graham
continued.
"IRIS Enterprise Software and Lighthouse have formed what
we see as a long-term working relationship. It has been a very
successful implementation for the finance team." For smaller
businesses, particularly charitable trusts that have to be aware of
their financial dealings and are accountable to their benefactors,
it's easy to see how the right accounting software can make such a
positive difference.
IRIS Enterprise Software has been able to help the
Lighthouse finance team remain at the hub of the changes brought
about by the refurbishment, and has provided them with the
reassurance that it will have the scope to remain there as the
centre grows and develops in capacity.
|